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SMS Nurture & Retention

Transfer Buying: How to Convert Retail Shoppers into Loyal Customers

Transfer Buying: How to Convert Retail Shoppers into Loyal Customers

What You’ll Learn in This Guide What is Transfer Buying? The Foundation of Sustainable Business Growth Transfer buying isn’t just another marketing tactic—it’s a fundamental shift in how you build lasting customer relationships. At its core, transfer buying is the process of shifting your customers’ spending habits from big-box retailers to purchasing those same types […]

• Customer Engagement
SMS Marketing to Gain Repeat Customers

SMS Marketing to Gain Repeat Customers

Consumers are 131% more likely to buy from a brand immediately after they consume early-stage, educational content. (Conductor) (Forbes) Read that again. Project Broadcast’s SMS marketing tools make it easy to educate your current customers and bring brand awareness to prospects: A calendar campaign that sends out a weekly tip! Don’t get me wrong, I […]

• Customer Engagement
SMS Marketing That Will Level Up Your Customer Follow Up

SMS Marketing That Will Level Up Your Customer Follow Up

Following up with your customer after a product purchase is HUGE. It leads to a better relationship with your new customer as well as retainment for the future. You shouldn’t stop there, though. Here’s how to grow the relationship with SMS marketing in 2026. Automated SMS for Customer Onboarding Why not welcome your new customer […]

• Customer Engagement
How to bring customers back after Cyber Week

How to bring customers back after Cyber Week

A lot of business owners spend October and November working incredibly hard to ensure they have a successful Cyber Week. Now that you’ve rocked it, how do you ensure those customers come back for Christmas and beyond? For all those new customers, you need to start adding value to your relationship with them and interact […]

• Customer Engagement
The Top Three Reasons People Unsubscribe from Your SMS Marketing Campaigns

The Top Three Reasons People Unsubscribe from Your SMS Marketing Campaigns

You’ve spent a lot of energy building your SMS marketing list. Once you get people interested in joining your list, you’ll want to make sure they stay subscribed, right? Keep reading for the top three reasons people unsubscribe from your text campaigns, plus the super simple solutions for each problem. No one wants to receive […]

• Customer Engagement